Shipping policy
Thank you for choosing our services to handle your shipping needs. This policy provides important information regarding our shipping rates and procedures, both domestically within the United States and worldwide.
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Domestic Shipping (United States)
Expedited Shipping, 0lb–1lb: $10.90 USD
Expedited Shipping, 1lb–5lb: $12.90 USD
Standard Shipping, 0lb–1lb: $7.90 USD
Standard Shipping, 1lb–5lb: $9.50 USD -
International Shipping (Worldwide):
- Our international shipping rates vary depending on the shipping address and the total weight of the order. The shipping cost will be calculated at checkout, considering these factors. b. Handling Time:
- The handling time for international orders is 1-2 days, similar to domestic orders.
Standard times shipping rate
| Region | Estimated Rate (1lb) | Transit Time (when choosing standard shipping) |
| USA | $10.90 USD | 2-5 business days |
|
Canada |
$15 USD | 7 to 21 business days |
| Australia |
$20 USD |
7 to 21 business days |
| Europe | $15-20 USD |
|
| Singapore | $16 USD |
|
| New Zealand | $20 USD |
|
|
United Arab Emirates |
$17 USD | 7 to 21 business days |
| Philippines | $17 USD | 7 to 21 business days |
| Mexico | $17 USD | 7 to 21 business days |
| Hong Kong SAR China | $17 USD | 7 to 21 business days |
| Rest of the world |
Calculated at checkout page | 7 to 21 business days |
Please note that the rates provided above are subject to change without prior notice. We strive to offer competitive and affordable shipping options to ensure the best value for our customers.
Order Processing and Handling Time:
- Once an order is placed, please allow 1-2 business days for order processing and handling before shipment. During peak seasons or promotions, this handling time may be slightly longer. We appreciate your patience and understanding.
Delivery Time:
- The delivery time will vary depending on the shipping method selected at checkout, the destination address, and any unforeseen circumstances or customs delays beyond our control.
Tracking:
- Once your order has been shipped, you will receive a tracking number via email or text message (if provided). This tracking number will allow you to monitor the progress of your shipment and estimate the expected delivery date.
Customs and Import Duties:
- For international orders, please be aware that customs fees, import duties, taxes, and other charges may apply upon arrival in the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost paid to us. Please contact your local customs office for more information on applicable fees and regulations.
Shipping Restrictions:
- We strive to ship to as many locations as possible. However, there may be certain restrictions or limitations on shipping specific items to certain countries or regions due to legal or logistical reasons. If we encounter any issues with shipping to your desired location, we will contact you to discuss available options.
Returns and Exchanges:
- For information on our returns and exchanges policy, please refer to our dedicated policy document or contact our customer support team for assistance.
If you have any further questions or require clarification regarding our shipping policy, please feel free to reach out to our customer support team. We are here to assist you and ensure a smooth shipping experience.